Privacy Policy

RoseAn Properties, LLC (“we,” “us,” or “our”) operates Qbix Centre, a coworking facility located at 500A Northside Crossing, Macon, GA 31210, and the website at qbixcentre.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We collect the following types of personal information:

• Contact information — your name, email address, and phone number, provided when you submit a contact form, book a conference room, or apply for membership.
• Identity verification — a copy of your driver’s license or government-issued photo ID, required for background check authorization prior to access being granted.
• Payment and banking information — bank account and routing information for auto-draft authorization, collected and processed through Bill.com on behalf of RoseAn Properties, LLC. We do not store full payment credentials on our servers.
• Phone number for SMS verification — your mobile phone number is used to send one-time access codes when booking the conference room or completing account verification. Message and data rates may apply.
• Website usage data — we use Google Analytics (GA4) to collect anonymized information about how visitors use our website, including pages visited, time on site, and general geographic location. This data does not identify you personally.

2. How We Use Your Information

• To respond to inquiries submitted through our contact form
• To process membership applications and agreements
• To verify your identity and conduct background checks as required for facility access
• To process monthly dues payments via auto-draft through Bill.com
• To send SMS verification codes for conference room bookings and account access
• To send administrative notices related to your membership (e.g., maintenance alerts, dues reminders)
• To analyze website traffic and improve our online presence using Google Analytics

3. SMS Messaging

By providing your mobile phone number on our website booking or login forms, you consent to receive SMS text messages from Qbix Centre for the purposes of account verification and membership-related communications. Consent is collected via our website forms, where you are informed of SMS messaging before submitting your phone number. No messages are sent prior to that submission.

Message frequency: 1–3 messages per booking session (verification code plus booking confirmation). Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. You will not receive further messages after opting out.

4. How We Share Your Information

We do not sell or rent your personal information. We may share it only in the following limited circumstances:

• Bill.com — for payment processing and auto-draft authorization
• Background check providers — to verify identity as required prior to facility access
• Google Analytics — anonymized website usage data only
• Twilio — to deliver SMS verification messages to your phone number
• Legal requirements — if required by law, court order, or to protect the rights and safety of our members or staff

5. Data Retention

We retain your personal information for as long as your membership is active and for a reasonable period thereafter as required for legal and business purposes. Identity documents and agreements are retained in accordance with applicable Georgia law. You may request deletion of your information by contacting us directly.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. Sensitive documents such as driver’s licenses and banking information are stored securely and accessed only by authorized personnel. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us using the information below. We will respond within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to qbixcentre.com and does not cover the practices of any third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.